10 June 2019

How important is it to really listen to the people who you work with, to get a sense of how they feel? It isn’t important; it is essential.

If you are not open to listening to feedback from the both the people within and outside the organisation, you may as well give up now.

Gone are the days when you ruled the roost with an iron rod, when people were afraid of their managers and CEOs. Thankfully it is the forward-thinking, more relaxed business leaders who empower their teams that are thriving in the modern economy.

I remember being berated by directors in role I had before UKFast, I will never forget how that felt. I knew right at that moment that I needed change. Since that I day, I have continued to learn and evolve, discovering better ways to lead a business and encourage people to grow.

I am learning every day and the only thing that I know for certain, is that I don’t know it all. That’s where feedback comes in.

In this episode of the Mind Your Own Business podcast, I chat about why feedback can make or break your business, and the mistakes that I have made along the way.

Along that vein, be sure to leave your feedback and let me know what you’d like to hear about in future episodes.

Key takeaways:

  • How is running a business like flying a plane?
  • How to handle negative feedback
  • The single biggest issue on social media
  • Listening, it is all about listening

Host: Lawrence Jones MBE

Listening time: 36 mins

*This episode features explicit language

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