2 April 2014

Whilst research suggests us Brits are satisfied with life in general, I was more than a little disappointed to see the UK placing third from the bottom in a list ranking employee engagement globally. Looking over the results of ORC International’s latest annual ‘perspectives’ survey, I actually felt my stomach drop.

The decrease in positive responses since the last survey are striking and whilst in some ways I had seen this coming – the feelings expressed by the young entrepreneurs at the Prince’s Trust talk being just one clue – it didn’t stop me feeling frustrated. With only 27% of workers in the UK feeling like they’re encouraged to be innovative and only 29% feeling valued, there is a lot still to be done, and the onus is on British businesses to step up and make changes.

It baffles me that some companies are still creating a culture of disillusionment by refusing to invest in the wellbeing of their teams. It doesn’t make sense; in fact, it probably costs you more as a business not to invest in employee engagement. Think about it – if your employees are demotivated then not only will this affect productivity, but customer service standards as well.

Personally, I can’t understand why you wouldn’t want to create a workplace that people looked forward to coming into every Monday morning. If I thought that the team at UKFast felt demoralised and devalued like this, I’d close the business tomorrow!

What do you think needs to be done to increase employee engagement in Britain? Does it come down to better health, increased empowerment or something else entirely?

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