4 June 2014

“Always forgive your enemies; nothing annoys them so much” – Oscar Wilde

Conflict can become a huge distraction and is well worth keeping out of your organisation if you can help it. It’s easy to be dazzled by a sparkling CV when you’re looking for new people, but try to scratch beneath the surface and figure the beliefs and personalities of each individual you meet. I’m a big believer in the benefits of recruiting likeminded people as a way to strengthen company culture. It’s why we encourage people within the business to recommend family members or friends who they think would thrive at UKFast.

argueWhen it comes to rivalries between businesses, however, things can get complicated. I think part of this is down to the nature of entrepreneurs. Often, they have strong opinions and are fiercely competitive, which sometimes leads to a locking of horns, although an exception here might be Richard Branson who – whilst competitive – seems to enjoy bringing entrepreneurs together in a more collaborative, supportive approach.

That being said, the world of business is full of egos and passion, which is unsurprising when you consider that many companies are built on people’s dreams and ambitions. Inevitably, there are disagreements and misunderstandings and this is how conflict starts. As well as being a distraction to all parties involved, it’s often a waste of energy, money or time that could be better spent focussing on your business.

Whilst I understand that standing up for what’s right is important, and I’d do it any day, I also think that we’re all guilty of sometimes engaging in more petty conflicts. Swallowing your pride and calling a truce is a much better option than dragging out a rivalry, in my opinion. So, even if someone has wronged you, forgiving them will allow you to truly end the conflict and remove the distraction for good.

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