25 March 2016

“At the end of the game, the king and the pawn both go back into the same box.”ukfast reception

This Italian proverb is an essential reminder of balance in business.

Business is much like a game of chess in many ways, especially when it comes to managing a team. I have met many people who aspire to own their own business so that they can make all of the decisions and enjoy the power. I don’t believe that this isn’t the way that successful businesses are run.

John and James Timpson are great examples of how, I think, businesses should be managed. The Timpsons favour an upside-down management structure, something that UKFast has learned from and adopted over the years. This structure is incredibly flat and hand the power to the people at the coalface.

These people, the ones helping to support customers every day, speaking with potential new customers and driving the engine of your company, are those who know what the customers need and what they need to succeed.

It could be very easy to put yourself into an ivory tower, but do you have the time to make every decision? Are you best placed to make those calls? Ultimately it is those on the shop floor that know exactly what will take your business to the next level and have just as valuable ideas as your board of directors.

It is worth remembering this at every stage of your entrepreneurial journey.

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