2 October 2017

Lawrence Jones feedback entrepreneurSince the very early days of UKFast we have listened to what the team has to say. It’s fair to say that all of the greatest ideas in the business have come from the team.

When it came to choosing the business’s core values, the team came together to whittle them down to the five that we still hold today: passionate, professional, dynamic, innovative and supportive.

When moving to UKFast Campus, the team decided what we would create within the shell of the office as it was then.

Involve the whole team

As a business leader it is all too easy to fall into the trap of feeling that you know what is best for the team or what they want. It is absolutely essential to look at the whole team and find out what matters the most to them.

With a fast-growing team, it is becoming harder and harder for us to reach across the business as a whole but it is essential not to rely on one select group to make decisions that impact the whole team.

We all know that feedback is essential. It’s management 101 to feedback to teammates. But what about feedback for how you are running the business and the direction you’re going?

Don’t be afraid to ask your team how you are doing. Not only does it empower the team, it helps you to grow and develop as a business leader too. ‘Best Companies’ and ‘Great Place to Work’ are fantastic external ways to get anonymous feedback from your teams. Or you can set up simple surveys or PDP sessions. It doesn’t have to cost a fortune or take a lot of time. Sometimes a simple chat is all it takes.

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