11 July 2019

The team at UKFast - managing emails and notifications - working in a job at UKFastAccording to research by Deloitte, 43% of workers aged 24-35 plan to leave a job within two years. In America, the average time an employee spends at a single company is 4.6 years.

So can you still have a job for life?

I think so, but it is no longer a given. Employees expect more from the businesses for which they work. There are landmark employers who are setting an example of what a workplace could, and should, be like. Businesses can no longer just assume that teammates are grateful for a job, like owners could decades ago. Why this was ever acceptable I will never know!

Ultimately, it makes perfect business sense to create careers rather than jobs. For one thing, job hoppers drive up recruitment costs for your business. It should be just as beneficial for the employee to stay at one company for the course of their working lives.

So how do you do it?

People don’t leave bad businesses, they leave bad managers

This is the single greatest piece of advice I can give you is that people do not leave bad businesses, they leave bad managers. A poll of more than 1 million workers in the US revealed that 75% of workers who voluntarily left their roles did so because of their boss, not the role that they were in.

Leadership training, internal promotion and ongoing development is absolutely essential to create effective leaders in a business. I have learned that the greatest leaders are those who naturally have a caring gene, they put others’ interests before their own and lead by doing, rather than because they want to manage. I often quote Level 5 Leaders, these are leaders who above all else are humble. They are the ones at the back of the room, rather than centre stage, watching their team succeed.

When you invest in your leadership layer, it filters throughout the entire business.

The way we’ve always done it

Secondly, there is nothing worse than bringing new ideas and innovation to role, only to be told that you should do it ‘the way we’ve always done it’. For one thing, that phrase is guaranteed to kill your business. For another, it is absolutely guaranteed to frustrate teammates and leave people feeling undervalued.

Quite simply it is a creativity killer, resistant to new ideas and ways of thinking. Can you imagine someone suggesting email in the 80s, you try it once and never again?!

I used to think that money was the greatest motivator, but having read a book called The Extra Mile, I realised the biggest reason why people stay with or leave an organisation is development. It’s not salary, bonuses or perks, it is about growth. How many opportunities do you give your team to grow and develop?

I don’t have all of the answers and I am learning every day how to create a world-leading workplace where people are happy to stay for 10, 20, 30 years and more.

What do you think? Would you want a job for life? Let me know your thoughts in the comments below.

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