19 September 2019

UKFast - culture and core values

Without the foundations of great culture, pool tables and quotes on the wall simply don’t work.

Everybody is talking about culture in the business world, and if you’re not, you’re being left behind.

There is so much advice out there on how to truly create a business culture that works for everyone, to build values that mean something to that whole team and to create a lasting legacy. However, I was more interested to read an article I saw on what workplace culture isn’t.

In an interesting reversal the article breaks down the things that have become synonymous with workplace culture, asking what value they actually bring.

Is culture a ping-pong table or a slide in the office? No, of course not. As the article states it  “is the mark a job leaves on people.”

It’s how you make your team feel day in day out. The things – like having dogs in the office and beers on a Friday – are actually often symptomatic of a workplace’s culture. Otherwise they’re empty gestures; it’s not authentic.

Culture in practice

What’s the point in having a gym on site if your team aren’t empowered to manage their own time to be able to use it? Why have fun perks like ping-pong tables and chill-out areas if people are afraid to have fun and be themselves?

You have to create the foundations for a workplace that is built on people first. I have learned so many lessons building UKFast and trying to create the best workplace in the world. We’re not there yet, and it’s not easy, but I have certainly learned so much along the way.

One of the biggest lessons I have learned is the power of listening to people.

When people feel heard, and when you’re open to listening as a leader, the culture ultimately starts to build itself.

What are your thoughts on workplace culture? What’s the secret? Let me know your thoughts in the comments below.


Back to Blog